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Adobe CJA Architect

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Job Category: Technical
Location: Remote

Employment Type: Full-Time

About Project 3 Consulting:

Project 3 Consulting is a forward-thinking MarTech services firm specializing in analytics, tag management, data governance and compliance, conversion rate optimization, and customer data platform (CDP) strategy. Founded in 2020 by Scotty Hagen, the company has grown into a global consultancy with a team of 55 professionals across the United States, and the globe. Project 3 Consulting offers a technology-agnostic approach, providing strategic and tactical consulting services to help clients plan, implement, and execute their digital marketing programs.

Position Overview: Adobe Customer Journey Analytics (CJA) Architect

As an Adobe Customer Journey Analytics (CJA) Architect, you will be at the forefront of designing and implementing multi-channel analytics solutions. Leveraging Adobe CJA, you will help clients unify and analyze customer data across touchpoints, empowering them to make informed, data-driven decisions. Your expertise will guide the development of holistic insights that drive business outcomes and exceptional customer experiences.

 

Key Responsibilities

  • Solution Architecture:

    • Design and implement end-to-end Adobe CJA solutions, integrating data from multiple sources to create a unified customer view.
    • Develop scalable data schemas and mapping plans to align with client business objectives.

  • Data Integration and Transformation:

    • Work with Adobe Experience Platform (AEP) to ingest and manage customer data from online and offline sources.
    • Ensure seamless integration between Adobe CJA, AEP, and other Adobe Experience Cloud products.

  • Insights and Reporting:

    • Enable advanced analytics capabilities such as pathing, cohort analysis, and multi-channel attribution.
    • Design and build interactive dashboards and visualizations within CJA to present actionable insights.

  • Technical Leadership:

    • Define and document implementation workflows, governance standards, and data management best practices.
    • Oversee the deployment and testing of solutions to ensure high-quality, accurate data processing.

  • Collaboration and Stakeholder Engagement:

    • Partner with clients to identify key metrics and KPIs aligned with business goals.
    • Collaborate with marketing, IT, and analytics teams to ensure successful delivery of customer journey insights.

  • Training and Enablement:

    • Provide hands-on training to clients and internal teams to maximize the adoption and utilization of Adobe CJA.
    • Develop comprehensive documentation and knowledge transfer materials to support ongoing use.

Required Skills & Experience

  • Adobe Expertise:

    • 5+ years of hands-on experience with Adobe Analytics and/or Adobe Customer Journey Analytics.
    • Proficiency in using Adobe Experience Platform (AEP) for data ingestion and processing.

  • Technical Skills:

    • Strong understanding of data modeling, ETL processes, and real-time data pipelines.
    • Experience with APIs, SQL, and other data manipulation tools for advanced data integration.
    • Familiarity with JSON schemas, identity stitching, and cross-device tracking.

  • Analytics Knowledge:

    • Deep knowledge of customer journey mapping, multi-touch attribution, and segmentation strategies.
    • Proven ability to translate complex datasets into actionable insights and recommendations.

  • Problem-Solving:

    • Demonstrated expertise in troubleshooting data integrity issues and optimizing workflows.

  • Soft Skills:

    • Excellent communication and presentation skills for engaging both technical and non-technical stakeholders.
    • Strong organizational and project management skills to handle multiple priorities effectively.

Preferred Qualifications

  • Adobe certifications (e.g., Adobe CJA Practitioner, Adobe Analytics Architect).
  • Experience integrating other Adobe Experience Cloud tools (e.g., Adobe Target, Audience Manager, Campaign).
  • Familiarity with marketing platforms (e.g., Salesforce, Marketo) and third-party data tools.
  • Knowledge of data privacy regulations (e.g., GDPR, CCPA) and their impact on data strategies.

What We Offer

  • Competitive hourly rate.
  • Professional development and Adobe certification opportunities.
  • A collaborative, inclusive, and innovation-driven culture.

How to Apply

To apply, send your resume to: [email protected]

Join us in redefining the future of data-driven decision-making for leading organizations worldwide!

Project 3 is committed to providing equal employment opportunity (“EEO”) without discrimination based on race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veterans”), marital status, status with regard to public assistance, sexual orientation, or any other characteristic protected by applicable laws. We comply with all relevant federal, state, and local requirements. To learn more about Project 3’s labor law information, please see our Human Resources Reference.